Channel Monitoring Media Files are uploaded via the Channel Monitoring - Media Files page. The uploaded media is used for the Receive Media and Send Media Call Stages of a Call Flow.
Please ensure you upload .WAV audio files with the following supported audio codecs:
- G.711 Mu Law - pcmu/8000
- G.711 A Law - pcma/8000
NOTE: Channel Monitoring only accepts G.711 Mu Law - pcmu/8000 and G.711 A Law - pcma/8000. Channel Monitoring will automatically detect the codec negotiated between the peers of a call and execute the necessary transcoding while sending media so that the output audio matches the codec of the call.