Where do I find PureCloud resources?

Genesys Cloud CX

Genesys DX

Genesys MultiCloud CX

Genesys Engage on-premises

PureConnect

Genesys Communities

Where do I find PureCloud resources?

PureCloud customers and partners should visit the PureCloud Resource Center and explore available education courses and webinars to learn about PureCloud features, support, apps, and billing information.

Visit PureCloud Training to explore available education courses. If you are a PureCloud user and would like to open a case or view the status of a case, please return to the My Support login page and sign in.

If you need information on how to use My Support including opening and managing cases, please reference the My Support Info Guide for PureCloud.

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Every year, Genesys® orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.