In Resource Center, you can access an interactive tutorial: You will learn how to get started in Architect by creating call flows, building menus, and adding tasks that ensure your callers have a great experience. We created realistic scenarios using fictitious companies to illustrate each of the tasks. You will find step-by-step instructions, real-life examples, and opportunities to practice and get started building your own call flows today. Each lesson does not encompass every situation, but it does illustrate the most common processes within a call flow. All aspects of the Architect tutorial are fictional and are not associated with a real company.