What are the terms and conditions of the Genesys Care Mobile App?

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What are the terms and conditions of the Genesys Care Mobile App?

Genesys has a strict Privacy Policy that applies to the mobile app. The mobile app has an idle timeout of 10 min, or if the app is terminated, and you must enter your credentials on next use.

NOTE

You must accept the terms and conditions to login to the app.

You can also view the Terms and Conditions by clicking on the link.

The sign-in button will be enabled ONLY if you accept the Terms and Conditions.

In addition to the Mobile App Terms and Conditions, the Genesys Care Tools Terms and Conditions also apply.

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Every year, Genesys® orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.