Once FedRAMP support access is granted to a designated support contact, what happens next?

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Once FedRAMP support access is granted to a designated support contact, what happens next?

The individual support contact will receive an email to accept the FedRamp Okta and/or credentials. Each contact will need to accept the okta tile within 24 hours or temporary credentials will expire. Once accepted, the FedRamp My Support portal will be given, where their FedRamp PIN will be found, under Manage Profile option.

NOTE: This PIN is required when contacting Product Support via phone.

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