By default, the Start Page is set to the Home Dashboard with the following information:

  • Workbench Status Summary
  • Workbench Hosts Status Summary
  • Workbench Application Summary
  • Wokrbench Agent Status Summary
  • Workbench to Genesys Engage Integration Summary
  • Workbench Channel Monitoring Status Summary
  • Workbench Data-Center Summary
  • Workbench Remote Alarm Monitoring (RAM) Status Summary
  • Workbench General Information Summary

Start page options

Workbench enables users to configure their Start Page via the User Preferences navigation bar option.

Here you can select and configured the following options:

  • Home Dashboard
  • Dashboards
  • Alarms
  • Changes
  • Channel Monitoring
  • Discover
  • Visualize
  • Configuration