This forum is designed for Genesys Customers to have active discussions on technical topics.

For more information, reference Genesys Community.

How to access Community posts

  1. Login to My Support.
  2. Click the Community tile.
  3. If you need more help, please open a Case. Customer Care is always happy to answer your questions.

Actions you can take on posts

When viewing a post, you will see the words Like, Follow and Flag at the bottom of the post.

  • You can Like a post to show you agree with it.
  • You can Follow a post to receive email notifications when there are new comments.
  • You can Flag a post for Spam or Inappropriate content.